Terms of delivery
Delivery methods
We offer different delivery methods:
To your home
Delivery by post between 3 and 5 working days.
Drive-In
For all orders placed before 12:00 pm, you can pick up your goods from 4:00 pm to 6:30 pm (Monday to Friday). On Saturdays, you must place your order before 11:00 am and pick up your goods between 2:00 pm and 4:00 pm. All orders placed after 12:00 noon will be picked up the next day (working days)
"Put in the fridge" - Drive-In
The "Put in the fridge" option allows you to have cold drinks ready to be consumed freshly. For all orders placed before 12:00 pm, you can pick up your goods from 4:00 pm to 6:30 pm (Monday to Friday). On Saturdays, you must place your order before 11:00 am and pick up your goods between 2:00 pm and 4:00 pm. All orders placed after 12:00 pm will be processed the next day (working days)
!! NEW !!
Click & Collect" Locker 24/7
Your order is safely stored in a locker and can be retrieved using your PIN code.
Postal charges
Fr. 11.85 | Fr. 23.70 | Fr. 35.55 |
---|---|---|
Up to 28kg | Up to 56kg | Up to 84kg |
Signature
- Your parcel is handed to the recipient against a signature.
- Swiss Post is liable for losses resulting from damage or loss up to CHF 1,500 (except "B" securities pursuant to GTC).
Miscellaneous
- In case of damage ascertained during transport, Swiss Post contacts the recipient informing him/her of the situation. The recipient is entitled to ask for total or partial replacement of the order. Swiss Post will also notify the sender of the damage.
- In case of damage ascertained during distribution, the recipient shall reject the parcel and send it back to the courier.
- In case of damage ascertained only afterwards, the recipient shall report the fact to the post office within 8 working days.
- For any other issues, please contact Swiss Post’s customer care service at 0848 888 888.
Delivery by the Swiss post or Drive-In (Pick up orders directly at the shops in St-Légier or Aigle)
Secure online payment
We answer to all your questions by phone on 021 943 51 81 or by mail at info@amstein.ch concerning order, delivery or product problems.
For questions relating to the website (connection issues, bad display, ...), please write us at eshop@amstein.ch.