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Terms of delivery
Delivery methods
We offer different delivery methods:
To your home
Delivery by post between 3 and 5 working days.
Drive-In
For all orders placed before 12:00 pm, you can pick up your goods from 4:00 pm to 6:30 pm (Monday to Friday). On Saturdays, you must place your order before 11:00 am and pick up your goods between 2:00 pm and 4:00 pm. All orders placed after 12:00 noon will be picked up the next day (working days)
"Put in the fridge" - Drive-In
The "Put in the fridge" option allows you to have cold drinks ready to be consumed freshly. For all orders placed before 12:00 pm, you can pick up your goods from 4:00 pm to 6:30 pm (Monday to Friday). On Saturdays, you must place your order before 11:00 am and pick up your goods between 2:00 pm and 4:00 pm. All orders placed after 12:00 pm will be processed the next day (working days)
!! NEW !!
Click & Collect" Locker 24/7
Your order is safely stored in a locker and can be retrieved using your PIN code.
Postal charges
|
Fr. 11.85 |
Fr. 23.70 |
Fr. 35.55 |
|---|---|---|
|
Up to 28kg |
Up to 56kg |
Up to 84kg |
Divers
- En cas de dommage constaté lors du transport, La Poste Suisse prend contact avec le destinataire et l’informe de la situation. Ce dernier peut demander un remplacement total ou partiel de la marchandise, La Poste Suisse annonce également le dommage à l’expéditeur.
- En cas de dommage constaté lors de la distribution, l’envoi doit être refusé par le destinataire et remis au facteur.
- En cas de dommage constaté après coup, le destinataire dispose de 8 jours ouvrables suivant la distribution pour se présenter à l’office de poste afin d’y établir un procès-verbal.
- Pour toutes autres questions, contacter le service clientèle de La Poste Suisse au 0848 888 888.